Rochester, NY

Real change begins when someone truly sees you — and helps you see yourself more clearly.

At Enlighten Counseling, our licensed clinicians provide individual, couples, and family therapy grounded in evidence-based practice. Whether you're navigating anxiety, relationship strain, or a season of transition, we meet you where you are — with warmth, expertise, and genuine collaboration.

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Licensed Clinicians
In-Network & Private Pay
Telehealth Available
A warm, softly lit therapy office with comfortable seating and natural light
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What We Offer

Therapy tailored to your story

Every person who walks through our doors has a unique journey. Our services are designed to meet you exactly where you are — with clinical expertise and genuine care.

Individual Therapy

One-on-one sessions in a confidential, judgment-free space. We work together on anxiety, depression, trauma, life transitions, and the patterns that keep you from feeling like yourself.

Couples Therapy

Rebuild connection, improve communication, and navigate conflict with a trained guide. Whether you're in the early stages or working to repair something broken, we help couples find their way back to each other.

Family Therapy

Families face complex dynamics, and healing doesn't have to happen in isolation. We work with families to strengthen relationships, resolve conflict, and build a more supportive home environment.

Telehealth Sessions

Therapy from the comfort and privacy of your own space. Our virtual sessions offer the same depth and quality as in-person visits — flexible, secure, and accessible across New York State.

Specialized Support

From grief and loss to identity exploration, chronic stress, and neurodiversity-affirming care — our clinicians bring specialized training to the concerns that matter most to you.

Initial Consultation

Not sure where to start? Reach out for a free conversation. We'll help you understand your options, answer your questions, and find the right fit — no pressure, no obligation.

A calm, modern counseling office interior with soft lighting and natural materials
About Enlighten Counseling

A space built for honesty, growth, and real healing

We founded Enlighten Counseling with a simple belief: everyone deserves access to thoughtful, competent, and genuinely caring mental health support. Located in the heart of Rochester, our practice was created for people who are ready to do the work — and for anyone who needs a safe place to begin.

Our team of licensed clinicians brings diverse training and lived experience to every session. We draw from established approaches like CBT, EMDR, EFT, and integrative methods — always tailoring the work to you, not the other way around. No jargon. No rushed timelines. Just consistent, collaborative care.

Evidence-based treatments
Warm, non-judgmental environment
Individualized treatment plans
In-network with major insurers
Telehealth & in-person options
Evening & weekend availability
Our Approach

Clinical excellence meets human connection

We don't believe in one-size-fits-all therapy. Our clinicians are trained in multiple evidence-based modalities and select the right tools for each person — because the best therapy is the therapy that actually fits you.

Listen First

Every journey begins with understanding. We take the time to hear your full story — your strengths, your struggles, and what you're hoping for — before anything else.

Collaborate

You're the expert on your life. We bring clinical expertise, you bring lived experience — and together we build a treatment plan that actually makes sense for you.

Challenge Gently

Growth requires stepping outside what's comfortable. We create a space where you can face hard things with support, at a pace that feels sustainable.

Measure Progress

Therapy isn't just talking — it's moving forward. We check in regularly on how you're doing and adjust our approach so you always feel like you're making real progress.

"I was skeptical about therapy after past experiences that didn't feel like a good fit. Enlighten was different from the first session. My therapist actually listened, never made me feel rushed, and helped me see patterns I'd been missing for years. I finally feel like I'm moving forward."

— A client at Enlighten Counseling

Common Questions

Everything you need to know before you reach out

If you've been feeling stuck, overwhelmed, or like you're not quite yourself — therapy might be exactly what you need. You don't have to be in crisis to benefit. Many of our clients come in for support with anxiety, relationship challenges, life transitions, or simply a desire to understand themselves better. If you're curious, that's enough to start.

We work with several major insurance plans and can provide superbills for out-of-network reimbursement. We'll help you verify your benefits and understand your coverage before your first session so there are no surprises. We also offer private pay options.

The therapeutic work is the same — what matters is the connection between you and your clinician. Telehealth offers convenience and flexibility, while in-person sessions provide a dedicated physical space. Many clients blend both. Your clinician can help you decide what works best for your situation.

The therapeutic relationship is one of the strongest predictors of success, so finding the right fit matters. During your initial consultation, we'll discuss your needs and preferences and help match you with a clinician whose expertise and style align with what you're looking for. It's okay if it's not perfect the first time — we'll help you adjust.

Absolutely. Confidentiality is a cornerstone of our practice. What you share in session stays in session, with the limited exceptions required by law (such as imminent danger to yourself or others). We'll review our privacy practices in detail during your first session so you always know exactly how your information is protected.

There's no one-size-fits-all answer. Some clients find relief in just a few sessions, while others benefit from longer-term support. We discuss goals and timelines openly and revisit them regularly. You're always in control of the pace and direction of your care.

Get in Touch

Take the first step today

Reaching out is often the hardest part — and the most important. Whether you have questions, need to schedule a consultation, or just want to learn more about how we work, we're here.

Address 590 Titus Ave, Rochester 14617-3919
Office Hours Mon–Fri: 9am–7pm
Sat: 9am–1pm

Send us a message

Your information is kept confidential and will never be shared with third parties.

Visit Us

Conveniently located in Rochester

Our office is easily accessible from I-490 and Route 96, with free parking available on-site. We're proud to serve the greater Rochester community and surrounding areas.

Free Parking Wheelchair Accessible Near Public Transit
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